Refund policy

Returns and refunds

Because our products are consumable, we can't accept returns of opened products. If something isn't right with your order, email us and we'll make it right.

Damaged, missing or wrong items. Email mail@dankacres.com within 7 days of delivery with your order number and a photo. If we made a mistake, we'll send a replacement or refund the item.

Unopened products. Changed your mind? Email us within 14 days of delivery. Unopened, sealed products can be returned for a refund of the product price. We'll send return instructions. Original shipping charges aren't refundable.

Lost or delayed packages. Once a package is with the carrier, delivery times are in the carrier's hands. If tracking hasn't updated in 7 business days, email us and we'll help you file a claim with the carrier.

Refunds. Approved refunds go back to your original payment method within 5 to 10 business days.

Questions? Email mail@dankacres.com. You must be 21 or older to purchase.